Care Technology (TEC)

Essex County Council's Care Technology service launched in 2021 to improve outcomes and support people to maintain their independence. We are supporting thousands of people with over 500 new customers per month.  We are working to increase the uptake of technology at the points it can have the greatest impact. We are also supporting faster discharges through education and training of NHS staff.

This includes the introduction of free Trusted Assessors training for any professionals working with eligible adults including care delivery staff. 

To maintain innovation and remain at the forefront of technology, our service conducts regular test and learns, to see how you could get involved, click on X page. 

Care Technology (Sometimes referred to as ‘telecare’) is monitoring and alert equipment that can help you to remain independent in your home and in the community.

Monitoring equipment provides you, your carers, family and friends with the reassurance that help is available 24 hours a day, seven days a week.Care Technology covers a wide range of equipment, such as alarm systems, medication dispensers and GPS location trackers.

Our Service is currently free of charge to the end user inclusive of Monitoring and/or Response where required.

Eligibility

• Over 18 years of age including Carers
• Residing in Essex, excluding Southend and Thurrock
• Eligible under Prevent, Reduce Delay or full Care Act eligibility

Community

Full access to service based on above eligibility.

Sheltered Accommodation / Extra-care Housing / Supported Living

Limited access to the service. We will support individuals needs to assist with them remaining more independent.

We do not replace existing Carelines nor replace any existing call alarm systems or prescribe any scheme-wide technology unless this is part of a test and learn.

Care Homes

There is currently no access to the service, the provision of Care Technology is the responsibility of the Care Homes unless this is part of a test and learn initiative.